Waste Management FAQ - NEW Pickup Day Change Info

How close to the road does the cart need to be?

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Place your cart at the curb – curbside placement is required for the automated truck to reach it. The cart must have at least 3 feet of clearance on all sides from obstacles such as parked vehicles, mailboxes, and other carts.

What if I haven’t received my green cart yet?

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Waste Management is delivering carts daily to Pike County residents. If you have not received your cart as July 1 approaches, contact Waste Management at (866) 604-5062 or visit wm.com/support to chat with a Customer Service Representative.

Where do I put my cart for pickup?

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Place your cart at the curb with the wheels facing toward your house (lid opening facing the street). The cart must be at least 3 feet away from any obstacles such as vehicles, mailboxes, fences, or other carts. Items left outside the cart cannot be collected.

Do I need to do anything to get my new cart?

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No action is needed. Waste Management is delivering 96-gallon green carts directly to Pike County residents. Carts include an instruction notice. You may begin using your cart on your next scheduled service day after July 1.