FAQ Category: .Waste Management

The county currently uses Waste Management. This is a new collection system rollout with a new contract renewal.

Pike County Solid Waste at 601-783-4192

Call (866) 604-5062 or visit wm.com/support to chat with a Customer Service Representative. You can also manage your service, view your holiday schedule, and contact customer service at home.wm.com/muni.

Contact Waste Management directly at (866) 604-5062 or visit wm.com/support. You can also manage your service at home.wm.com/muni.

First, confirm your cart was at the curb by 6:00 a.m. with at least 3 feet of clearance from obstacles. If it was, leave the cart out and report the missed pickup to Waste Management at (866) 604-5062 or wm.com/support. The contract requires Waste Management to actually collect a verified missed pickup within 48 hours of your report, not just log the complaint. If the problem is not resolved, contact Pike County Solid Waste at (601) 783-4192.

A parcel that is unoccupied and generates no garbage may qualify for an exemption from the fee upon written application and verification by the county. The exemption lasts only while the property is unoccupied, and fees resume when the property is occupied or begins generating garbage again. Contact Pike County Solid Waste at (601) 783-4192 for the exemption application.

Service is set up by property, not by tenant. Under the county billing ordinance, the bill is mailed to the property owner of record, and the owner is responsible for the fee. Renters should coordinate with their landlord on how the cost is handled between them.

The new service uses automated trucks that can only empty carts placed at the road, so the standard service is curbside. The county recognizes this is a real concern for some residents and is reviewing options. If you or a household member cannot move the cart to the road and have no one who can assist, contact Pike County Solid Waste at (601) 783-4192 to discuss your situation.

Trash will be picked up as normal in either your old cart or the new Waste Management Green Cart

When flooding or another emergency makes a road impassable, collection on that road may be delayed until conditions allow safe access, and collection resumes as roads become passable. Any schedule changes will be publicized. Storm debris is handled separately from regular cart service and should not be placed in or beside your cart.